Shipping

PAYMENTS AND SHIPPING

• Payment accepted via PayPal, Direct Deposit, Visa & MasterCard.
• If paying by direct deposit please make sure you put your purchase number in the description/reference field.
• To minimise delays please email us at sales@subwooferworld.com.au to confirm your payment.
• Direct Deposit details: ANZ Bank BSB #: 013 542 Acc #: 4390 67295
• Payment is required within 3 days of purchase
• Questions?, please contact us sales@subwooferworld.com.au  or 1300 556 585

We ship within 2 business days of payment clearing our account.  We will do everything we can to ensure quick and secure delivery.  All our items are sent with insurance to cover you against items being lost, stolen or damaged in transit.  If problems do arise please contact us and we will work with you to resolve any issues.

• Items are sent Monday-Friday via Courier
• Expect up to 7 days for delivery depending on location.  Orders to most capital cities are often delivered within 3-5 days
• Items shipped by courier must be signed for, please make sure there is somebody available between 9-5pm Mon-Fri to sign for your package
• Local pickup is available once transaction and payment is completed (between the hours of 9-5pm Mon-Fri by prior arrangement only)
• The shipping times indicated are an approximation.  In some instances you will receive your item(s) earlier or later than the times indicated.  This is simply the nature of shipping and is outside of our control.
• Questions?, please contact us sales@subwooferworld.com.au or 1300 556 585

We only sell authentic Australian delivered merchandise from the world’s leading brands. All items we sell are brand new in the box and come with a complete manufacturer’s warranty unless otherwise stated.

• DOA (Dead on Arrival) items must be reported within 7 days of being received. Once your DOA item has been evaluated a replacement will be issued.
• Items with manufacturer defects must be reported within the warranty period. We will attempt to repair the item and have it shipped back to you ASAP. In the event the defective item cannot be repaired or replaced, a store credit will be issued.
• Any merchandise must be returned to Subwoofer World with all contents and original packaging, accompanied with the original invoice. Items returned that are incomplete will be refused and returned to you.
• Returned items with signs of physical damage, misuse, unauthorized repair, tampering or no fault found will be refused warranty service and returned to the sender at the senders expense.
• Shipping of repairs or DOA items back to Subwoofer World is the purchasers responsibility. For your own protection we recommend items are very well packaged, insured and able to be traced.
• Where a unit is found to be DOA or has a manufacturers fault covered under warranty Subwoofer World will pay for return shipping back to the purchaser
• Any items returned to Subwoofer World that are refused warranty due to accidental damage or misuse etc will be shipped back to the purchaser at their expense
• We highly recommend you have equipment professionally installed, damage due to faulty installation is not covered by the manufacturer’s warranty.
• Questions?, please contact us sales@subwooferworld.com.au or 1300 556 585
   

Please make sure you have read and agree to the following terms before you purchase:

• All sales are final unless items are found to be damaged or defective.
• We are not liable nor responsible for addresses entered incorrectly or if you do not inform us of any address changes.
• The buyer takes all responsibility for product compatibility.
• Payment must be received within 5 days of sale.
• Information in our listings is provided with the best of our knowledge. While care is taken any errors or omissions in the item details is unintentional.
• Questions?, please contact us sales@subwooferworld.com.au or 1300 556 585